Frequently Asked Questions

Everything you need to know about FilmTexture products.

Orders & Delivery

How do I receive my files after purchase?

All products are delivered instantly via email. You'll receive a download link within minutes of completing your payment. Files are also available in your account dashboard.

Can I re-download my purchases?

Yes. Download links remain active. If you need a fresh link, contact us at hello@filmtexture.com with your order confirmation.

What payment methods do you accept?

We accept Visa, Mastercard, and American Express through our payment processor iyzico. All transactions are encrypted with 256-bit SSL.

Do you offer refunds?

Due to the digital nature of our products, we generally cannot offer refunds after download. If you experience a technical issue that prevents you from using the product, contact us and we'll work to resolve it.

Products & Compatibility

What's the difference between a LUT and a PowerGrade?

A LUT (.cube file) is a universal color lookup table that works in any NLE — Premiere Pro, Final Cut Pro, VN, CapCut, and more. A PowerGrade (.drp) is a multi-node grading system exclusive to DaVinci Resolve that gives you per-node control over each stage of the grade.

What software do I need?

It depends on the product. LUTs work in any editor that supports .cube files. PowerGrades require DaVinci Resolve 17 or later. Lightroom presets need Adobe Lightroom Classic or CC. Film grain overlays work in any video editor that supports compositing layers. Sound effects are standard WAV files.

What resolution are the grain and texture overlays?

All grain overlays and texture files are 4K resolution in ProRes 4444 format with alpha channel support. They can be used in any project resolution from HD to 4K+.

Do the products work on Mac and Windows?

Yes. All FilmTexture products are cross-platform. LUTs, presets, grain overlays, and sound effects work on both macOS and Windows.

Licensing

Can I use these in commercial projects?

Yes. Every FilmTexture product includes a commercial license. You can use them in client work, YouTube videos, films, advertisements, and any other commercial production.

Can I share the files with my team?

Each license covers one individual user. If multiple team members need access, each person needs their own license. Contact us for team pricing on larger orders.

Can I redistribute or resell the products?

No. Redistribution, resale, or sharing of the original files is not permitted. The license covers usage in your own productions only.

Still have questions?

Contact Us